Useful contacts
Fribourg - Geneva - Jura - Neuchâtel - Valais - Vaud
Aargau - Appenzell Outer-Rhodes - Solothurn - Lucerne - Berne - Zug - Zurich
Rue des Alpes 11
1700 Fribourg
Tel. 026 424 21 25
Legal and social information by telephone or appointment
Reception: Tuesday, Wednesday, Thursday 13h30-17h30
Legal and social help centre: every 1st and 3rd Wednesday of the month from 14h to 16h without appointment
Legal information and consultation office Caritas / EPER
Boulevard de Pérolles 55
CP1705 Fribourg
Tel. 026 425 81 02
Helpline: Monday and Thursday 9 am-12pm Wednesday 14h-17h
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Rue du Valais 9
PO Box 1469
1211 Geneva 1Tel. 022 731 67 00
Helpline from Monday to Friday: 9:00 to 12:00 / 14:00 p.m. to 16:00 p.m.
Information by telephone. Social and legal consultations by appointment
Protestant Social Centre (CSP)
Rue du Village-suisse 14
1201 Geneva 8
Tel. 022 807 07 00
Asylum Helpline: Tuesday and Thursday 14h-17h
Route des Acacias 25
1227 Geneva
Tel. 022 301 63 33
Hotlines for undocumented persons: 14h-17h Tuesday and 9 am-12pm Thursday
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San Sebastian Street4
2800 Delémont
Tel. 032 421 36 10
Rue du Temple 19
2800 Delémont
Tel. 032 421 35 60
Help centre without appointment: Monday 9 am to 11:30
Outside of these hours, legal and social consultation by telephone appointment
Rue du Temple 192800 Delémont
Tel. 079 422 95 10 from 14h
Helpline for undocumented persons: Monday 17h-19h
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Parcs 11
2000 Neuchâtel
Tel. 032 722 19 60
Hotline for asylum seekers and refugees: Thursday 13h30-16h30
Vieux-Châtel
42002 Neuchâtel
Tel. 032 886 80 70
Hotline for migrants: Tuesday 10h30-12h
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Swiss Immigrant Centre (CSI)
Rue de l'Industrie 10
1950 SionTel. 027 323 12 16
Legal and social help centre: Monday-Tuesday-Thursday 14h-18h Wednesday 18h-21h
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Rue Enning 4
1002 Lausanne
Tel. 021 351 25 51
Legal help centre for asylum seekers: Monday 15h-18h and Thursday 14.30-18.30
Hotline: Monday, Tuesday and Friday 10h-12h30
Helpline for F permit: 15h-18h Monday
Place M.L Arlaud, 2
1003 LausanneTel. 021 213 03 53
Social Help centre: Tuesday and Thursday 18h-20h
Help centre for undocumented persons: Friday 9 am-12pm (entrance on the terrace)
+41 62 824 60 24 (Tuesday to Thursday 10h – 12h)
rbs-aargau@heks.ch
Information centre without appointment: Tuesday 13h30 – 16h30
+41 62 837 07 35
Tellstr. 4, Postfach 1727, 9001 St. Gallen
+41 71 222 22 79 (Monday to Friday, 9h to 12h)
rbs-ostschweiz@heks.ch
Assistance centre without appointment: Tuesday 13h30 – 16h30
Bahnhofstrasse 20, 9100 Herisau
+41 71 354 55 21
Shahryar.Hemmaty@herisau.ar.ch
Rossmarktplatz 2, 4500 Solothurn
+41 32 621 22 29 (Monday, Tuesday, Thursday, Friday 11h – 12h)
rebaso@heks.ch
Dates: by appointment
Legal Consultation, Caritas Switzerland
Abteilung Anwaltschaft, Adligenswilerstrasse 15, 6002 Luzern
+41 419 23 85
Tribschenstrasse 78, 6005 Luzern
+ 41 41 360 07 22 (Monday and Friday 9h – 12h, Tuesday to Thursday 9h – 12h and 14h – 17h)
Reception open hours : Monday to Friday 8h30 - 12h, 13h30 - 17h
info@fabialuzern.ch
Legal Consultation for Persons in Difficult Circumstances
Eigerplatz 5, 3007 Bern
+41 31 385 18 20
Bahnhöheweg 44, 3018 Bern
+41 31 382 52 72 (Monday, Tuesday, Thursday, Friday 9h – 12h and 14h – 17h)
info@asylhilfe.ch
Opening hours orientation service: Monday, Tuesday, Thursday, Friday 14h – 16h
Social Service for Refugees - Swiss Red Cross of the Canton of Berne
Bernstrasse 162, Postfach 791, 3052 Zollikofen
+41 31 919 09 59
migration@srk-bern.ch
Legal Consultation, Caritas Switzerland
Abteilung Anwaltschaft, Adligenswilerstrasse 15, 6002 Luzern
+41 419 23 85
Postfach 4001, 6304 Zug
+41 79 911 22 22
Zeughausgasse 9, 6300 Zug, 3rd floor on the left
+41 41 728 22 76 (Monday to Thursday, 9h - 12h and 13h30 - 17h, Thursday until 18h)
Opening hours Welcome Desk: Monday 9h - 12h and 13h30 - 17h, Tuesday 13h30 - 17h, Wednesday 9h - 12h and 13h30 - 17h, Thursday 9h - 12h and 13h30 - 18h
Bertastrasse 8, 8003 Zürich
+41 44 454 60 30 (Monday and Wednesday 11h -12h, Friday 9h -11h and 13h30 - 17h)
Consultation (without prior appointment): Wednesday 13h30 - 17h
Langstrasse 64, 8004 Zürich, 2nd floor
+41 44 241 54 11
Consultation on Monday from 9am. Appointment by registration on site.
Wilhelmstrasse 10, 8005 Zürich
+41 44 291 00 15
Assistance Centre (without prior appointment) on Tuesday 9h - 12h30, following appointments per call.
Price: chf 50 .- /hour
mirsah@sah-zh.ch